![]() If you used the Export option to create the backup, then you most likely forgot to choose the contacts folder during the export process.Ĭontacts are in Folder, but don’t show when clicking ‘To:’.Check your old computer or location you copied the file from for other pst-files. There’s a possibility that you copied over the wrong file.If the contacts are there, great! If not, then here’s what might be happening: Now you can go back and check your contacts folder once more. To connect to the pst-file just go to File > Open > Op en Outlook Data File. If your contacts didn’t show up in the Contacts Folder in the first place, but you still have access to the original PST file, then the first thing to do is copy it over to the new computer, and make sure you DO NOT overwrite any pst-files in this process. Your Contacts are not in the Contacts Folder ![]() You’ve also now made sure that the Contacts Folder was marked as an Outlook Address Book. The Outlook Address Book Service is now added. For the changes to take effect you will have to close Outlook and restart it.
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